Privacy Policy

Privacy Policy – How we use your information

We are committed to protecting the security of your personal information and complying with the Data Protection Act 1998.

We, The Legal Consultancy Ltd (Registration No 06645971) and our authorised agent, Financial Recovery Solutions Ltd (Registration No 06621703), will use the information you provide to help us provide advice, for running and monitoring your claim and for statistical analysis.

We will keep your personal information only for as long as necessary.
We may record telephone calls for training, security and monitoring purposes.
We use reputable businesses from time to time to supply us with a range of services such as delivery of documentation and compliance advice and support and it may be necessary to share your information with those businesses. We will, of course, ensure that your information is secure and adequately protected and processed in line with the Data Protection Act 1998. We will not transfer your data to any other third parties unless you ask us to, have agreed to it or we are required to do so by law.
We will use your contact information to keep you updated about products and services which are offered by The Legal Consultancy Ltd and Financial Recovery Solutions Ltd. If you do not wish to be contacted in this way please contact the Data Protection Officer at the address below.

We would like to send you information about the products and services of carefully selected third parties by post, telephone, email and text message. However, we will seek your specific consent to use your information in this way before we do so and only send you such information where you have provided express and specific consent. We will never pass your details to any third parties to contact you directly.

Access to your personal information

You have the right to request a copy of the personal information that we hold about you and to have any inaccuracies corrected. We are entitled to charge you £10 to respond to your request. You can request this information by writing to us at the address below.
Our website

Our website may contain links to other websites. These are external links and we have no control over the content. You take full responsibility for your use of any external websites.

Use of Cookies

Our site may contain ‘cookies’. Cookies are small files downloaded on your device. They can inform the website what pages you visit, and your preferences, which enable websites to provide you with a more personalised service. Cookies help us to understand more about how our website is used and to improve our site.
You can set your browser to refuse cookies, or to warn you before accepting them. Most parts of our site can be accessed even if your cookies are turned off. You may find there are parts of the site which you cannot access if your cookies are turned off.
You can obtain further information about cookies from and These are third party sites and are not operated by us.

Contacting Us

You can contact the Data Protection Officer by writing to us at:
The Legal Consultancy Ltd, Merrywood Cottage, Hookheath Avenue, Woking, GU22 0HN

Alternatively you can email us at:

Or, telephone our offices on: 01483 804 810

Changes to our Privacy Policy

We keep our Privacy Policy under regular review and we will place any updates on this webpage. This Privacy Policy was last updated in June 2016.